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Stuck at the border?

For sure you have heart million times the story about someone’s goods being stuck at the border. Have you ever thought what may cause those delays? Those delays might be really frustrative and moreover, those mistakes may cost you up to 15000 USD and even more. Make sure to read this article and the tips below, that will help you to avoid delays at the border.

1. Complete

Make sure your documents are complete. Missing information always will cause the delays. If the documents have been submitted with incomplete data in it, it will be rejected that will definitely require more time and money, which can cost you anywhere from 200 USD to couple of thousand dollars.

2. Correct

This is the most common mistake. Always double check if your documents are complete and have the correct and full information. This includes product description, county of origin, value of the goods, currency etc.

3. Readable

Always make sure the quality of the paperwork that you have provided is good enough. All the information must be clear and readable. Always double check if you can see and reed the whole paperwork before sending.

4. Who is your customs broker?

When you send the documents, you must include the information who is your customs broker, his name, phone number, e-mail address and fax. This information will save time at the border in case there are some problems when customs broker assistance is required.

Milestime Inc Customs Brokerage Division always is focused on on-time delivery without any issue including delay at the border. We always achieve these goals, because before we accept and submit the documents, we always make sure that:

  1. We have complete, correct, and legible documents.
  2. We always make sure that ACE/ACI manifest is submitted and accepted in the system before the arrival to the Canada and The USA borders.
  3. We always make sure that our drivers know what the product in the trailer and that simple question will not cause any additional procedures, delays, and problems at the border.
  4. All the documents are kept safely and in place in the truck by our drivers. We know that nobody at the border likes to wait while the driver is scrambling for all the paperwork.
  5. Our dispatch team is available for our drivers and clients 24/7 to make sure that everything will be delivered smoothly, and all issues will be solved momentarily.

When you send the documents, you must include the information who is your customs broker, his name, phone number, e-mail address and fax. This information will save time at the border in case there are some problems when customs broker assistance is required.